Skill Mix of Staff

On every shift we provide a senior carer who works with other carers. The senior carer will have, or be working towards NVQ level 3, is competent at administering medication (as assessed by the manager), the senior is responsible for the running of that shift.

In addition to this the Alexandra Residential and Nursing Home runs a key worker system whereby every resident has a suitably qualified member of care staff allocated to him/her. This enables care staff to build quality and individual relationships with the person they key work.


At the Alexandra Residential and Nursing Home we believe that training and information are vital components in the running of the home and delivery of care. All staff take part in workshops that explore experiences of people with dementia and learn skills which improve communication. Our staff have a twelve week training period when they first start to comply with the Care Cerificate.

During this twelve week period, new members of the team shadow competent staff, also having to complete a number of mandatory training courses

Mandatory training courses consist of:-

  • Dignity in care
  • Falls training
  • Parkinsons Care
  • Diabetic Awareness
  • Risk Assessment
  • Pressure Care
  • Care Planning
  • Palliative Care
  • Mental Capacity
  • Infection Control
  • Incontinence Care
  • Safeguarding Adults
  • Dementia Awareness
  • Medication
  • Deprivation of Liberty
  • Fire Training
  • Health & Safety
  • First Aid
  • Moving & Handling
  • Food Hygiene

Additional Training

  • National Diploma Level 2 in Health and Social Care
  • National Diploma Level 3 in Health and Social Care
  • Kitchen Management Leadership & Supervision